What complex challenges can we help you navigate?
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health@thechangemakers.com

WASHINGTON, D.C. (April 10, 2025) — ChangeMakers, a leading North American communications and marketing firm focused on reputation and social impact, has appointed Jorge Ortega as Executive Vice President, Client Success and a member of the firm’s U.S. leadership team.
A former senior leader at two multinational agencies, Ortega brings decades of experience advising public and private sector clients on CEO communications, leadership development, brand strategy, and crisis response. He will report to Robert Gemmill, President of ChangeMakers, USA.
“Jorge is a major addition to the ChangeMakers team,” Gemmill said. “The trust he has earned from C-suite executives is evident by his deep relationships and broad experience across sectors. His leadership will be key as we grow our U.S. business and deliver the results our partners expect.”
Ortega joins ChangeMakers from CRA | Admired Leadership, where he served as Managing Director. He previously led Edelman’s southwest region and held senior roles at Burson. His career spans reputation strategy, brand communications, and high-stakes crisis response.
“Jorge’s appointment reflects our commitment to building a leadership team with both insight and impact,” said Mario Simon, CEO of ChangeMakers. “His integrity and experience align with our mission to navigate complexity for our clients.”
Ortega joins the ChangeMakers U.S. team, which specializes in helping clients anticipate and navigate complex, high-stakes communication situations. The firm uses its proprietary Reputation Score© AI platform to inform counsel and to measure and predict reputational impact in real time.
“I’m eager to bring my experience advising global clients to help ChangeMakers grow and deliver meaningful results,” Ortega said.
About ChangeMakers
For more than 40 years, ChangeMakers has helped organizations solve complex communications challenges by blending strategy, creativity, and insight. With more than 400 professionals across 10 locations in North America, we partner with clients to build stronger brands, navigate change, and drive meaningful impact. From corporate reputation and brand storytelling to social purpose and executive advisory, ChangeMakers brings together diverse expertise to help clients lead with confidence and clarity.
Introduction to Our Privacy Policy
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How We Retain Information We Collect1
We store Personal Information for as long as necessary to provide services to you and our clients, to comply with legal obligations, or to administer our services, in each case in accordance with our data retention practices and policy. Because of the nature of developing and refining statistical models, this may involve retaining your information for a period after our underlying contract expires, but where possible, we keep this information in an aggregated, de-identified format.
How We Secure Your Personal Information2
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CONTACT INFORMATION: Please direct all requests, questions or concerns related to this Privacy Policy or your Personal Information to privacy@thechangemakers.com.

ChangeMakers, one of North America’s leading independent strategy and communications firms, announced Stefan Moores as Chief Executive Officer. The appointment reflects the firm’s ongoing evolution to an integrated, AI-native consultancy at the intersection of change, markets, and people.
“Stefan has the business acumen, entrepreneurial spirit and integrity that has earned him the trust of his team. We are energized by his leadership thus far and look forward to all that ChangeMakers will accomplish together under his guidance,” said Dale Tingley, Co-Managing Partner of the Canadian Business Growth Fund (CBGF) and Chair of the Board. “Under his leadership, ChangeMakers is well positioned to make waves in today’s evolving business market.”
“Our aspiration is simple: make ChangeMakers the most trusted partner for organizations and leaders who seek to achieve measurable business outcomes. Whether it’s tangible results like sales or revenue, or the harder to quantify cultural and reputational measures, communications is the engine that powers progress,” said Moores. “We will be on the cutting edge of AI, technology and innovation while keeping our focus on the human-centered relationships that build trust, drive results, and enhance reputation. That’s how we will deliver value every day.”
Moores’ vision for the company centers around the drive to positively impact every client’s business, from strategic planning through organizational change management and market execution. Whether navigating executive leadership changes and cultural challenges, or driving awareness and sales, ChangeMakers is the strategic partner that helps leaders execute well and move confidently.
“Whether change is the chosen path, or takes our clients by surprise, our role at ChangeMakers is to turn it into a strategic advantage,” said Moores. “We see massive opportunity in leveraging our expertise in crisis and risk management, organizational change management, public relations, marketing and social impact to change the way companies think about, execute and capitalize on change. We do that by applying all our different crafts with technology and human expertise to move with confidence.”
Moores is uniquely positioned to take ChangeMakers into the future. He brings decades of experience in business management, human resources, finance, investment and operations at leading management consulting, communications and public affairs firms across Canada and the U.S. Most recently, Moores served as Chief Operating Officer for ChangeMakers. He also previously served as President of Argyle and co-founder of The Castlemain Group. Moores holds an MBA from Stanford University Graduate School of Business, an MSC in International Politics, Economics and Business from The London School of Economics and Political Science, and a BA in Economics from Queen’s University.
“The next era of communications belongs to the doers — those who don’t ask if change can or will happen, but how to make it work. That’s the mindset we’re building at ChangeMakers,” added Moores.
ChangeMakers’ independence and cross-sector expertise allow it to deliver outcomes—not just activity—for the C-suite, senior leadership and the teams they lead. With more than 400 professionals across 10 North American offices, the firm offers end-to-end, sector-shaped solutions that help clients thrive through disruption and emerge stronger.

Across industries, transformation is constant. If you’re not evolving, you may be left behind. But the difference between success and failure isn’t simply who adapts fastest or the most. Those who will emerge as leaders in today’s business environment will be those who embrace and drive change best.
That’s why communications teams can no longer afford to sit at the end of the decision chain to receive and act on a mandate—they must be present at the decision-making table, shoulder-to-shoulder with the C-suite. The communications function is capable of more than storytelling, media, and advertising if you allow it.
At ChangeMakers, we demand it.
For too long, communications has been the messenger—not a co-architect—of business strategy. The result is often reactive campaigns, fragmented programs, or missed opportunities.
We’ve entered an era that requires communicators to understand – and are given visibility into – the entirety of an organization and business context before executing on a task. Communications deliverables are a means to the end.
To achieve business outcomes, communications must be at the core. Whether advising on organizational design, reputation risk, or stakeholder trust, engagement must be strategic, intentional, and continuous. Otherwise leaders will fail to build the trust required to execute successfully.
That’s why our role at ChangeMakers extends beyond “telling the story” to building the systems and approaches that make stories credible. We’re helping set direction, identifying roadblocks, and supporting organizational changes to meet and exceed expectations. This requires effective integration—across disciplines, crafts, and technologies, both internally and externally.
Immeasurable strength comes from integrating the entire communications landscape — from marketing and brand strategy to crisis management, organizational change, and social-impact advisory. Our excellence across this diverse skill set gives us an unmatched perspective that informs our approach to every business challenge.
Communications can lead the next decade of organizational transformation. Doing so will require courage to collapse silos, to rethink traditional models, to show up in boardrooms armed not only with creative ideas, but with data, foresight, and strategic authority.
For CEOs, boards, and senior leaders, strategic communications must be viewed as a key driver in every plan to achieve business outcomes. It’s the force multiplier — aligning people on the why, increasing adoption and execution, protecting reputation, and unlocking growth. Whether you’re introducing AI, repositioning a brand, driving rapid growth, responding to a crisis or reputational risk, or delivering social impact at scale, success depends on your ability to bring people with you – and communications is the catalyst for success.
People across every organization are using some form of AI – whether it’s endorsed or not. At its best, AI offers a promise of net new solutions, efficiency, cost reduction and automation. Executed inconsistently, it risks eroding trust and value among stakeholders that matter most.
The most effective transformations pair data intelligence with human expertise — the ability to listen, interpret, give and take, and adjust. At ChangeMakers, we leverage technology to provide data and insight so our teams can focus on strategic counsel: shaping messages that move markets, align employees, or attract investors.
AI is embedded in how we analyze sentiment, forecast risk, and measure impact. It helps us measure what was previously immeasurable. Our Reputation Score can quantify your reputation, analyze how competitors compare, predict reputational risk, and identify avenues for future growth.
In another case, we’re going beyond talking with clients about how AI-powered tools like ChatGPT, Gemini, and Google’s AI Overviews change the way people find information. We’re proactively workshopping content strategies and messages that resonate across audiences and organizational contexts, and are structured so AI tools can find, understand, trust, and quote them.
No one person can keep up with the pace of change set by AI and technology. It requires partnership with a trusted advisor who can help you set the path and filter what’s valuable amidst the noise.
The pace of change today—technological, societal, regulatory—can feel overwhelming. Change is hard. And can be exhausting. Especially when poorly managed.
Organizations with strong change management deliver 264% more revenue growth than those that don’t. What does “strong change management” mean? Following a change management methodology is not enough. Leaders must leverage their strategic communications team to take organizational change beyond process and protocols to embed lasting shifts in culture, performance, and resilience that maximize success.
When done well, change builds credibility and confidence. When done poorly, it destroys both. Strategic communications is the difference.
At ChangeMakers, that’s our purpose and our promise: to help leaders and their organizations navigate complexity with clarity, integrity, and measurable results.
You can’t stop change. But you can do it well.

Built on a history of peaceful trade, defense and diplomacy, Canada and the United States have shared one of the world’s most interdependent economic relationships since the early 20th century.
A storied united front, the two countries boast the world’s longest undefended border and exchange nearly two billion dollars in goods and services daily.
In recent weeks, these longstanding bilateral ties have been tested. Unprecedented trade turbulence from the Oval Office, with the threat of tariffs (and temporary reprieves) on Canada and Mexico, have set off a chain of panic across North America.
While it may feel impossible to plan as an organization amidst evolving timelines, we’ve developed communications and crisis-preparedness strategies, rooted in real-time data, to prepare for what could lie ahead in this climate of economic unrest.
To better understand the impact of these tensions and inform recommendations, our Data Intelligence team applied the ChangeMakers’ proprietary Reputation Score©, drawing insights from the fall-out around this conflict. Tracking the fluctuation in trends, habits, audience sentiment, and key developments in consumer behaviour, we examined the reputational outlook of key sectors in the three-week window following the initial tariff declarations.
Here’s what you need to know about the reputational industry shifts, consumer reactions, and key strategies to prepare for what could lay ahead.
As expected, both countries experienced a notable dip reputationally following the announcement of tariffs.
While Reputation Score allows brands, businesses, and executives to track their health and navigate reputation, we used this tool to understand how the threats of tariffs have impacted cross-border reputation from a geotargeted perspective.

Digital conversations, particularly within pro-Trump communities, have fueled anti-Canada sentiment, while anti-tariff discussions have largely focused on Trump himself rather than offering support for Canada. This demonstrates how trade disputes quickly become emotionally charged, influencing how businesses and brands are perceived.
Industry Impact: Key Sectors in Focus
Despite a brief recovery during the 30-day reprieve, several industries have been hit reputationally as a result of the tariffs discourse. In examining the sector-specific impact, actionable strategies can be implemented by businesses within these spaces to mitigate for further risk.
With heightened consumer anxiety, organizations must be proactive in developing communications and operational strategies that shape their narratives and prepare for potential backlash in an unpredictable policy environment.
The initial tariff threat, coupled with uncertainty about its duration, has fuelled a surge in “buy local” rhetoric in Canada. Prime Minister Trudeau’s call for domestic vacations spurred a 150% increase in searches related to Canadian vacations. Similarly, Google search data shows a significant spike in “Made in Canada” queries leading up to the tariffs.

While Canadian consumers may express loyalty to domestic brands, North America’s deeply integrated supply chain makes complete economic independence unrealistic. Businesses should expect continued emotional rhetoric but prepare for practical consumer behavior that blends patriotism with necessity.
Actionable Strategies:
Canada and the U.S. have long relied on each other for agricultural trade, but tariffs have sparked discussions about reducing dependence on American imports. February saw a 575% increase in social media mentions of buying Canadian agricultural goods, signalling a shift in public sentiment.

Political rhetoric around Canada’s supply-managed sectors is also naturally intensifying. Businesses should explore new trade partnerships if possible, while strengthening domestic production.
Actionable Strategies:
Canada’s oil and gas sector, responsible for over 60% of U.S. energy imports, faces a 10% tariff as of February 27, threatening price stability and supply chain reliability. For Canadian oil producers, this would represent a nearly US$7-billion hit to their profit. Negative sentiment around Canadian energy exports has spiked, with unfavourable opinions outpacing positive ones by a ratio of 5.5:1.

As tariffs exacerbate uncertainty, the sector may see renewed calls for energy diversification, increased domestic investment, and stronger regulatory support for green energy initiatives.
Actionable Strategies:
Hard tech goods moving across the border would be directly impacted by prospective tariffs, while AI and digital services remain vulnerable to broader geopolitical tensions. The AI arms race is becoming a critical point of cooperation, with both nations keen on outpacing China’s advancements.
Given the sector’s rapid evolution, businesses must approach AI policy with strategic foresight, ensuring alignment between corporate values and technological adoption.

Actionable Strategies:
No industry is more vulnerable than North America’s auto sector, where just-in-time supply chains depend on frequent cross-border movement of parts. While tariffs threaten efficiency, public discourse remains surprisingly muted—only 10% of trade-related conversations focus on the auto industry, suggesting that consumers are more concerned with direct consumer goods price increases.

Actionable Strategies:
As the trade pendulum continues to swing and timing remains uncertain, here’s how to stay ahead:
Amidst this volatile time, organizations must be proactive, adaptable, and ready to engage with the evolving trade landscape. Through strategic communications, supply chain diversification, and targeted advocacy, now is the time to take decisive action.
About the Authors
Kenny Cameron / Senior Account Manager, Data Intelligence
With over five years of experience in public relations and data analytics, Kenny is an expert in reputation risk management and data-driven communications. Leading ChangeMaker’s Data Intelligence team in Canada, Kenny takes a client-focused approach to social listening and analysis that culminates in actionable takeaways to tackle complex communication challenges.
Rachel Cohen / Senior Account Manager, Reputation Management
With a passion for relationship-building and storytelling, Rachel is a trusted communicator, supporting clients through effective reputation management, crisis preparedness and brand strategy. Joining ChangeMakers with roots in the social-change space, Rachel thoughtfully advises and trains partners from a cross-border perspective on the evolving communications, as well as media landscapes in both countries.

WASHINGTON, DC, October 29, 2024 — Believeco:Partners, along with its individual operating brands Argyle, Believeco and Castlemain, today is unveiling a new strategic direction, vision, and brand: ChangeMakers. This brand transformation reflects the company’s commitment to anticipating and navigating today’s complex corporate landscape, and the ever-evolving risks organizations face.
“The past two years have seen tremendous growth in our business, surfacing a unifying thread of unparalleled expertise in helping clients anticipate, navigate and create change,” says Mario Simon, CEO, ChangeMakers. “ChangeMakers takes these opportunities to the next level, embracing the challenges that complexity entails for our clients. We apply thoughtful, human-centered strategies designed for client success.”
The evolution follows two years of successful integration efforts, after Believeco:Partners formed with a bold agenda to unite six leading communications, marketing, and Indigenous advisory firms in the Fall of 2022.
“Reputation management will always be at the core of our work,” said Robert Gemmill, President, ChangeMakers USA. “And ChangeMakers best captures how our approach is different from most agencies: instead of relying on gut instinct, we use proprietary tools and approaches firmly rooted in data to inform decision-making on some of the most complex reputational challenges and opportunities facing clients today.”
By combining decades of experience in reputation management, social impact consulting and marketing, our team of ChangeMakers is an essential partner in driving client results – especially in complex spaces where the solution requires a modernized approach, backed by data intelligence and niche expertise. Our specialized work across healthcare, education, technology, energy and government makes us the ideal partner in addressing multi-stakeholder problems.
“The corporate world is shaping and shifting at an unprecedented pace, presenting new challenges and opportunities every day,” added Simon. “ChangeMakers is prepared to meet these challenges head-on, working alongside our clients to navigate both planned and unplanned change.”
About ChangeMakers:
ChangeMakers is a 400+ person independent reputation management, social impact and marketing firm based in the US and Canada. ChangeMakers combines deep business specialization with human-centred strategies, working alongside our clients to succeed in a disruptive world.
Learn more at www.thechangemakers.com.
Media Contact:
Robert Gemmill/President, US, ChangeMakers
robert.gemmill@thechangemakers.com
In this age of disruption, change is the only constant. It is critical in the most complex and competitive environment in history, for brands businesses, and executive to know their reputation- and that of competition and industry peers- to make critical decisions, respond to and anticipate strategic changes, planned and unexpected.
Our exclusive technology assesses your reputation, analyzes how competitors compare, predicts reputational risk in advance, and create opportunities for future growth. This ensures your brand and reputation strategy is rooted in data and evaluated through clear and concrete metrics. It allows you to clearly anticipate threats in real-time based on industry precedent and your specific objectives.
To find out more about ChangeMakers’ Reputation Score, or to engage our team:
Change events will impact you both planned and unexpected. From M&A Transactions, Rebranding, Financial Change, Leadership Transition, and Public Crisis.
Learn from others who are navigating change this year.
Dive into our Reputation Index 2024 to uncover how major events impact brand reputation- and learn what it takes to protect your biggest corporate asset- Your Reputation.

At ChangeMakers, we’re committed to cultivating talent and fostering innovation. Our internship program is designed to give you hands-on experience, valuable mentorship and the chance to contribute to exciting projects.
About Us
ChangeMakers is a newly formed group of leading partner-led communications, marketing and engagement agencies. Comprising Argyle our public relations and engagement agency, Believeco our full-service marketing agency, and Castlemain our Indigenous advisory firm, our mission is to be one of North America’s most acclaimed full-service agencies.
ChangeMakers has been chosen by some of the world’s top brands and is rising as one of Canada’s largest and fastest-growing firms in communications, media, marketing and social impact services. We are celebrated for our high standards, productive relationships, exceptional work environment and a distinguished array of awards from industry peers.
Our specialties include
Why Chose Us?
Who We’re Looking For
We value motivated individuals who are proactive, eager to learn and committed to excellence. Whether you’re a student seeking valuable experience or a recent graduate looking to jumpstart your career, our internship program is designed to provide you with hands-on learning opportunities that align with your career goals.
How to Apply
What you need to be successful
Must haves:
Important Dates
Winter Internships
Summer Internships
Fall Internships
Shaping Your Career
Are you passionate about doing exciting, creative and impactful work? Do you thrive in fast-paced work environments?
Do you seek opportunities to innovate, disrupt or challenge the rules? Do you do your best work with teammates that motivate you to be your best self? If so, we would like to meet you!
We are looking for a creative and innovative individual to join our team as an intern.
ChangeMakers’ internship program gives students and recent grads real, hands-on industry experience as members of a talented, collaborative team focused on solutions that help to engage audiences and solve challenges. We work hard to deliver meaningful results for clients, and take the time to celebrate the wins together.
FAQs
Is this internship paid?
Yes, our internships are paid! We believe in valuing your contributions and ensuring you gain meaningful experience.
Can I apply for multiple positions?
Yes, you can apply for multiple positions, as long as your qualifications align with the roles. We encourage you to explore different opportunities!
Ready to Get Started?
Don’t miss this opportunity to jumpstart your career! Apply now and take the first step towards a bright future with ChangeMakers!
Novel molecules, innovative mechanisms of action, new indications, loss of exclusivity, drug shortages, reimbursement challenges, evolving models of care… and the list goes on.
At ChangeMakers Health, we help clients navigate today’s complexities and anticipate tomorrow’s challenges – all in service of improving care and creating better lives for patients.
We partner with pharmaceutical companies, healthcare organizations and patient advocacy groups. Together, we help patients access potentially life-saving and life-changing medications and treatments. We educate patients and the public about chronic conditions and treatment options. And we work to strengthen health – so that people can receive the best care possible from well-informed healthcare providers.
To find out more, or engage our team, email us at:
health@thechangemakers.com
Crohn’s and Colitis Canada
Senior Manager, Communications and Public Relations
Meaningful change is not possible without collaboration because trust is foundational to great work. Our goal is to become an extension of your team, building a strong and lasting relationship.
Email us:
health@thechangemakers.com

Pharma ads aren’t trying to be clever – just compliant
My son’s hockey team was down 1-0, and the third period was drawing to a close. I sat in the stands watching anxiously, trying to focus on the game. However, I couldn’t help eavesdropping on the parents next to me talking about pharmaceutical advertising. As someone who’s worked in pharma advertising for years, my ears perked up.
“What I don’t get is why they won’t tell us what the drug is for,” said the parent. “It’s all just, ‘See your doctor.’ I mean, What’s with the mystery?!”
“Well, I’m sure there’s a good reason,” said the other parent, oblivious to the score. “Maybe they are trying to be clever.”
I’m grateful there was a youth hockey game to distract me because every fibre of my being longed to leap out of my seat and shout at the top of my lungs: “We’re not being cute! We’re being compliant!”
To those who aren’t well-versed in the complexity of pharmaceutical advertising in Canada, pharma ads can seem purposefully vague and mysterious. No mention of what the drug actually does and what condition it treats. Just a cryptic “talk to your doctor” at the end. What many people don’t understand is that in Canada, direct-to-consumer, or DTC, marketing is subject to Section C.01.044 of the Food and Drugs Act, which states that if advertising a prescription drug to the general public, only the brand name, the price and quantity of the medication can be referenced.
It is quite literally against the law to mention the therapeutic use of a prescription drug in Canadian consumer advertising. Additionally, all pharmaceutical content undergoes rigorous internal reviews – by Medical, Regulatory and Legal Departments – and external evaluation by Ad Standards Canada.
This makes marketing pharma very different from marketing other products; imagine trying to create an ad for paper towel where you can’t mention it cleans up spills! But, DTC is vital because there is a need for pharmaceutical communication and brand building. Canadians need encouragement to speak with healthcare professionals about disease care. Canadian patients want to be educated and empowered with the tools to engage their healthcare providers in dialogue about their health. Pharma ads are an important part of that education.
For example, look at a common – and growing – disease like diabetes. According to Diabetes Canada, there are millions of Canadians living with prediabetes and type 2 diabetes (T2D) who don’t know it. T2D is one of the fastest growing diseases, with more than 60,000 new cases diagnosed annually. And the effects of T2D can be debilitating. Encouraging Canadians to speak with a healthcare professional, which is what advertising and communications do, is vital to our health.
DTC that connects
Because the stakes are high, research-based pharma would love to be more direct with Canadians. But strict regulations require a different approach. So how can pharma engage their audience in a compelling way while navigating the complexity of the regulations? Some best-practices our award-winning team at ChangeMakers has used:
Sometimes being in a restricted environment prompts innovative thinking. Some of the best campaigns I’ve worked on were pharma – not in spite of regulations, but because of them. Necessity is the mother of invention, and being hemmed in can bring out the best in creative and strategy.