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International communications veteran Jorge Ortega joins ChangeMakers USA as Executive Vice President, Client Success

WASHINGTON, D.C. (April 10, 2025) — ChangeMakers, a leading North American communications and marketing firm focused on reputation and social impact, has appointed Jorge Ortega as Executive Vice President, Client Success and a member of the firm’s U.S. leadership team. 

A former senior leader at two multinational agencies, Ortega brings decades of experience advising public and private sector clients on CEO communications, leadership development, brand strategy, and crisis response. He will report to Robert Gemmill, President of ChangeMakers, USA.   

“Jorge is a major addition to the ChangeMakers team,” Gemmill said. “The trust he has earned from C-suite executives is evident by his deep relationships and broad experience across sectors. His leadership will be key as we grow our U.S. business and deliver the results our partners expect.”  

 Ortega joins ChangeMakers from CRA | Admired Leadership, where he served as Managing Director. He previously led Edelman’s southwest region and held senior roles at Burson. His career spans reputation strategy, brand communications, and high-stakes crisis response.  

“Jorge’s appointment reflects our commitment to building a leadership team with both insight and impact,” said Mario Simon, CEO of ChangeMakers. “His integrity and experience align with our mission to navigate complexity for our clients.” 

Ortega joins the ChangeMakers U.S. team, which specializes in helping clients anticipate and navigate complex, high-stakes communication situations.  The firm uses its proprietary Reputation Score© AI platform to inform counsel and to measure and predict reputational impact in real time. 

 “I’m eager to bring my experience advising global clients to help ChangeMakers grow and deliver meaningful results,” Ortega said.  

About ChangeMakers 

 For more than 40 years, ChangeMakers has helped organizations solve complex communications challenges by blending strategy, creativity, and insight. With more than 400 professionals across 10 locations in North America, we partner with clients to build stronger brands, navigate change, and drive meaningful impact. From corporate reputation and brand storytelling to social purpose and executive advisory, ChangeMakers brings together diverse expertise to help clients lead with confidence and clarity. 

The world of healthcare is constantly changing.

Novel molecules, innovative mechanisms of action, new indications, loss of exclusivity, drug shortages, reimbursement challenges, evolving models of care… and the list goes on.

At ChangeMakers Health, we help clients navigate today’s complexities and anticipate tomorrow’s challenges — all in service of improving care and creating better lives for patients.

We partner with pharmaceutical companies, healthcare organizations and patient advocacy groups. Together, we help patients access potentially life-saving and life-changing medications and treatments. We educate patients and the public about chronic conditions and treatment options. We work to strengthen our healthcare system — ensuring people receive accurate, empowering information to support informed care with our dedicated healthcare providers.

To find out more, or engage our team, email us at:
health@thechangemakers.com

Expertise

PR & reputation management

Reputation management in healthcare is built on strong relationships. Relationships which can only be developed through years of hard work and responsibility. We have decades worth of experience to draw upon and have established strong ties with the who’s who of health media.

Key PR & reputation management services

  • Advocacy and stakeholder engagement
  • Crisis and issues management
  • Data intelligence, monitoring and newsjacking
  • Executive positioning and thought leadership
  • Influencer/content creator partnerships
  • Media relations

Marketing & advertising

Pharmaceutical marketing in Canada is complex. We know how to navigate strict regulations and how to work within the guidelines to create breakthrough work — and we’ve got PAAB and Ad Standards wins to prove it.

Key marketing & advertising services

  • Ad boards
  • Brand Strategy
  • Creative concepting, design and production
  • Digital marketing: websites, SEO/SEM, display, AR/VR, social media, CRM
  • DTC and HCP marketing campaign development
  • Medical writing

Collaborations

  • Abbvie
  • Crohns and Colitis Canada
  • CSL Behring
  • GSK
  • Johnson & Johnson Innovative Medicine
  • Takeda
There are a small number of projects in my career that I remember as the most memorable (for the right reasons). And Locked Out is one I have added to my collection. And the Changemakers team was a partner for that journey. Glad to know it’s also a source of pride for you too!
Paul Kilbertus

Crohn’s and Colitis Canada
Senior Manager, Communications and Public Relations

Leadership team

Meaningful change is not possible without collaboration because trust is foundational to great work. Our goal is to become an extension of your team, building a strong and lasting relationship

AutumnGehring
Autumn Gehring
VP, Client Partner
CarolineDeSilva
Caroline De Silva
SVP, Consumer
Jennifer Fox
Group Account Director
KylaBest
Kyla Best
VP, Health, Food & Trade
MichaelService
Michael Service
SVP, Healthcare Strategy
RobMcEwan
Rob McEwan
EVP & National Leader, Health

What complex challenges can we help you navigate?

Featured work

Related News

View all news

The world of healthcare is constantly changing.

Novel molecules, innovative mechanisms of action, new indications, loss of exclusivity, drug shortages, reimbursement challenges, evolving models of care… and the list goes on.

At ChangeMakers Health, we help clients navigate today’s complexities and anticipate tomorrow’s challenges — all in service of improving care and creating better lives for patients.

We partner with pharmaceutical companies, healthcare organizations and patient advocacy groups. Together, we help patients access potentially life-saving and life-changing medications and treatments. We educate patients and the public about chronic conditions and treatment options. We work to strengthen our healthcare system — ensuring people receive accurate, empowering information to support informed care with our dedicated healthcare providers.

To find out more, or engage our team, email us at:
health@thechangemakers.com

Expertise

PR & reputation management

Reputation management in healthcare is built on strong relationships. Relationships which can only be developed through years of hard work and responsibility. We have decades worth of experience to draw upon and have established strong ties with the who’s who of health media.

Key PR & reputation management services

  • Advocacy and stakeholder engagement
  • Crisis and issues management
  • Data intelligence, monitoring and newsjacking
  • Executive positioning and thought leadership
  • Influencer/content creator partnerships
  • Media relations

Marketing & advertising

Pharmaceutical marketing in Canada is complex. We know how to navigate strict regulations and how to work within the guidelines to create breakthrough work — and we’ve got PAAB and Ad Standards wins to prove it.

Key marketing & advertising services

  • Ad boards
  • Brand Strategy
  • Creative concepting, design and production
  • Digital marketing: websites, SEO/SEM, display, AR/VR, social media, CRM
  • DTC and HCP marketing campaign development
  • Medical writing

Health misinformation is impacting clinical decision-making

Taking up more than 17% of healthcare professionals’ time each week, health misinformation is pulling focus from patient care. At ChangeMakers Health’s recent panel, we unveiled key findings from our debut report.

The conversation was powerful and the data is clear.

Access the full report and learn more

Collaborations

  • Abbvie
  • Crohns and Colitis Canada
  • CSL Behring
  • GSK
  • Johnson & Johnson Innovative Medicine
  • Takeda
There are a small number of projects in my career that I remember as the most memorable (for the right reasons). And Locked Out is one I have added to my collection. And the Changemakers team was a partner for that journey. Glad to know it’s also a source of pride for you too!
Paul Kilbertus

Crohn’s and Colitis Canada
Senior Manager, Communications and Public Relations

Leadership team

Meaningful change is not possible without collaboration because trust is foundational to great work. Our goal is to become an extension of your team, building a strong and lasting relationship

AutumnGehring
Autumn Gehring
VP, Client Partner
CarolineDeSilva
Caroline De Silva
SVP, Consumer
Jennifer Fox
Group Account Director
KylaBest
Kyla Best
VP, Health, Food & Trade
MichaelService
Michael Service
SVP, Healthcare Strategy
RobMcEwan
Rob McEwan
EVP & National Leader, Health

What complex challenges can we help you navigate?

Featured work

Land acknowledgement, truth and reconciliation action plan

ChangeMakers offices and team members are located across North America within the traditional, Treaty, and unceded territories of First Nations, Inuit, and Métis Peoples.