{"id":788,"date":"2024-10-17T18:13:15","date_gmt":"2024-10-17T22:13:15","guid":{"rendered":"https:\/\/thechangemakers.com\/insight\/navigating-complexity-in-pharma-advertising\/"},"modified":"2025-03-21T15:14:34","modified_gmt":"2025-03-21T19:14:34","slug":"navigating-complexity-in-pharma-advertising","status":"publish","type":"insight","link":"https:\/\/thechangemakers.com\/us\/insight\/navigating-complexity-in-pharma-advertising\/","title":{"rendered":"Navigating complexity in Pharma advertising"},"content":{"rendered":"\n<div class=\"wp-block-cm-content\"><div class=\"container\"><div class=\"wrapper\">\n<h1 class=\"wp-block-heading\" style=\"margin-top:var(--wp--preset--spacing--80);margin-bottom:var(--wp--preset--spacing--70)\">Navigating complexity in Pharma advertising&nbsp;<\/h1>\n\n\n\n<div class=\"wp-block-cm-content\"><div class=\"container\"><div class=\"wrapper\">\n<figure class=\"wp-block-image alignfull size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"432\" src=\"https:\/\/thechangemakers.com\/wp-content\/uploads\/2024\/10\/Mask-Group-4@2x-copy.png\" alt=\"\" class=\"wp-image-110\" srcset=\"https:\/\/thechangemakers.com\/wp-content\/uploads\/2024\/10\/Mask-Group-4@2x-copy.png 768w, https:\/\/thechangemakers.com\/wp-content\/uploads\/2024\/10\/Mask-Group-4@2x-copy-300x169.png 300w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><\/figure>\n\n\n\n<p class=\"has-large-font-size\">Pharma ads aren\u2019t trying to be clever \u2013 just compliant<\/p>\n\n\n\n<p>My son\u2019s hockey team was down 1-0, and the third period was drawing to a close. I sat in the stands watching anxiously, trying to focus on the game. However, I couldn\u2019t help eavesdropping on the parents next to me talking about pharmaceutical advertising. As someone who\u2019s worked in pharma advertising for years, my ears perked up.&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<p>\u201cWhat I don\u2019t get is why they won\u2019t tell us what the drug is for,\u201d said the parent. \u201cIt\u2019s all just, \u2018<em>See your doctor<\/em>.\u2019 I mean, What\u2019s with the mystery?!\u201d&nbsp;<\/p>\n\n\n\n<p>\u201cWell, I\u2019m sure there\u2019s a good reason,\u201d said the other parent, oblivious to the score. \u201cMaybe they are trying to be clever.\u201d&nbsp;<\/p>\n\n\n\n<p>I\u2019m grateful there was a youth hockey game to distract me because every fibre of my being longed to leap out of my seat and shout at the top of my lungs: \u201cWe\u2019re not being cute! We\u2019re being compliant!\u201d&nbsp;<\/p>\n\n\n\n<p>To those who aren\u2019t well-versed in the complexity of pharmaceutical advertising in Canada, pharma ads can seem purposefully vague and mysterious. No mention of what the drug actually does and what condition it treats. Just a cryptic \u201ctalk to your doctor\u201d at the end. What many people don\u2019t understand is that in Canada, direct-to-consumer, or DTC, marketing is subject to Section C.01.044 of the <a href=\"https:\/\/www.canada.ca\/en\/health-canada\/services\/drugs-health-products\/drug-products\/applications-submissions\/guidance-documents\/guidance-document-schedule-section-3-food-drugs-act.html\" target=\"_blank\" rel=\"noreferrer noopener\">Food and Drugs Act<\/a>, which states that if advertising a prescription drug to the general public, only the brand name, the price and quantity of the medication can be referenced.&nbsp;&nbsp;<\/p>\n\n\n\n<p>It is quite literally against the law to mention the therapeutic use of a prescription drug in Canadian consumer advertising. Additionally, all pharmaceutical content undergoes rigorous internal reviews \u2013 by Medical, Regulatory and Legal Departments \u2013 and external evaluation by Ad Standards Canada.&nbsp;<\/p>\n\n\n\n<p>This makes marketing pharma very different from marketing other products; imagine trying to create an ad for paper towel where you can\u2019t mention it cleans up spills! But, DTC is vital because there is a need for pharmaceutical communication and brand building. Canadians need encouragement to speak with healthcare professionals about disease care. Canadian patients want to be educated and empowered with the tools to engage their healthcare providers in dialogue about their health. Pharma ads are an important part of that education.&nbsp;<\/p>\n\n\n\n<p>For example, look at a common \u2013 and growing \u2013 disease like diabetes. According to <a href=\"https:\/\/www.diabetes.ca\/media-room\/press-releases\/diabetes-rates-continue-to-climb-in-canada#:~:text=Today%2C%20there%20are%20more%20than,develop%20into%20type%202%20diabetes\" target=\"_blank\" rel=\"noreferrer noopener\">Diabetes Canada<\/a>, there are millions of Canadians living with prediabetes and type 2 diabetes (T2D) who don\u2019t know it. T2D is one of the fastest growing diseases, with more than 60,000 new cases diagnosed annually. And the effects of T2D can be debilitating. Encouraging Canadians to speak with a healthcare professional, which is what advertising and communications do, is vital to our health.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"has-large-font-size\">DTC that connects&nbsp;<\/p>\n\n\n\n<p>Because the stakes are high, research-based pharma would love to be more direct with Canadians. But strict regulations require a different approach. So how can pharma engage their audience in a compelling way while navigating the complexity of the regulations? Some best-practices our award-winning team at ChangeMakers has used:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Memorable creative<\/strong> \u2013 As with all advertising, you need content that gets noticed. And because the content will be light on details, there\u2019s room for exciting creative. Compelling images, quirky dialogue or a catchy jingle can help grab attention. Also, develop an emotional connection to the viewer by depicting realistic scenarios that speak to shared experience. It all serves to create something memorable for consumers and helps encourage them to start a conversation in their physician\u2019s office.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Surround sound and inclusivity<\/strong> \u2013 Don\u2019t approach your audience from just one direction. You need an appropriate mix of out-of-home, print, digital, video and in-clinic mediums. Community and multicultural papers and websites are also great places to meet your audience. But don\u2019t just translate copy for diverse audiences, develop new \u2013 culturally appropriate \u2013 creative and taglines for commonly spoken languages across Canada like Hindi, Italian, Mandarin, Punjabi and Spanish.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Earned media <\/strong>\u2013 When there\u2019s compelling creative, business and marketing reporters will often take interest. Marketing trades, dailies and online news sites can profile the strategy and creative insights that drive DTC development. In fact, the restrictions on advertising often make stories about campaigns that much more compelling. Through compliant editorial engagement, you can support disease understanding with consumer health reporters who are interested in addressing complex conditions impacting Canadians.&nbsp;&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Evaluate and course-correct as required \u2013<\/strong> As with other campaigns, you must have a clear measurement plan to assess the success of your DTC initiatives. Stay flexible to allow for adjustments to the media buy to drive key performance indicators.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>Sometimes being in a restricted environment prompts innovative thinking. Some of the best campaigns I\u2019ve worked on were pharma \u2013 not in spite of regulations, but because of them. Necessity is the mother of invention, and being hemmed in can bring out the best in creative and strategy.&nbsp;<\/p>\n\n\n<div class=\"wp-block-cm-share-fb-li\">\n  <div class=\"container\">\n    <div class=\"wrapper\">\n      <div class=\"cm-title h4\">Share<\/div>\n\n      <div class=\"social dark\">\n      <a href=\"https:\/\/www.facebook.com\/sharer.php?u=https%3A%2F%2Fthechangemakers.com%2Fus%2Fwp-json%2Fwp%2Fv2%2Finsight%2F788\" target=\"_blank\" rel=\"noopener noreferrer\">\n          <img decoding=\"async\" class=\"hover\" src=\"https:\/\/thechangemakers.com\/wp-content\/themes\/changemakers\/assets\/img\/social-facebook-white.svg\" alt=\"Share this insight on Facebook\" height=\"16\" \/>\n          <img decoding=\"async\" class=\"normal\" src=\"https:\/\/thechangemakers.com\/wp-content\/themes\/changemakers\/assets\/img\/social-facebook-black.svg\" alt=\"Share this insight on Facebook\" height=\"16\" \/>\n        <\/a>\n\n        <a href=\"https:\/\/www.linkedin.com\/shareArticle?url=https%3A%2F%2Fthechangemakers.com%2Fus%2Fwp-json%2Fwp%2Fv2%2Finsight%2F788\" target=\"_blank\" rel=\"noopener noreferrer\">\n          <img decoding=\"async\" class=\"hover\" src=\"https:\/\/thechangemakers.com\/wp-content\/themes\/changemakers\/assets\/img\/social-linkedin-white.svg\" alt=\"Share this insight on LinkedIn\" height=\"16\" \/>\n          <img decoding=\"async\" class=\"normal\" src=\"https:\/\/thechangemakers.com\/wp-content\/themes\/changemakers\/assets\/img\/social-linkedin-black.svg\" alt=\"Share this insight on LinkedIn\" height=\"16\" \/>\n        <\/a>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-cm-author\"><div class=\"container\"><div class=\"container\"><div class=\"wrapper\"><div class=\"cm-title h4\">About the author<\/div><div class=\"cm-author-info\"><div class=\"cm-author\"><span class=\"cm-name\">Rob McEwan<\/span><span class=\"separator\">\u00a0\/\u00a0<\/span><span class=\"cm-position\">Executive Vice President, Health &amp; Wellness<\/span><\/div><div class=\"cm-content\">Rob is one of Canada\u2019s top health communicators, actively consulting a dozen pharmaceutical companies, and engages with patient advocates, health professionals, journalists, clinicians, researchers and influencers on a daily basis. He lives in Toronto and when not working can be found at Leaside Arena.<br><\/div><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div>\n\n\n<div class=\"wp-block-cm-cards-insights\">\n  <div class=\"container\">\n    <div class=\"wrapper\">\n            <div class=\"cm-articles-header\">\n        <div class=\"cm-title blue h2\">You may also like<\/div>\n\n                      <\/div>\n\n      <div class=\"cm-articles\">\n                            <a href=\"https:\/\/thechangemakers.com\/us\/insight\/why-reputation-is-one-of-your-most-valuable-and-fragile-assets\/\" class=\"link\" >\n          <div class=\"cm-article\">\n                          <div class=\"cm-article-image\">\n                <img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1440\" src=\"https:\/\/thechangemakers.com\/wp-content\/uploads\/2026\/05\/CBM2555-TImportance-of-trust-insights.webp\" class=\"attachment-full size-full wp-post-image\" alt=\"\" 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